Communicate with lenders and team members, review and negotiate offers, and share documents all in one place using RealAtom’s Chat tool.
Look for the chat icon in the top right corner of your dashboard
There are 3 types of chat rooms:
Loan-based - when a lender makes an offer on a loan request, you can negotiate directly via chat.
Direct - direct chats you can start with a lender, these are not tied to a loan request.
Team - these chat rooms are only accessible by your internal team. You can create rooms here by selecting specific team members to chat with.
Public and Private mode:
“Team to Lender” - this is a public message thread, where lender will see the conversation here (colored light grey).
“Team to Team” - this is a private thread, which only YOUR team will see. The lender will NOT see this the content of this thread (colored light yellow).