In most cases, to fast-forward sizing the loan, we recommend you provide as much documentation as possible. We make it easy to attach files to your loan package.

The goal is to trigger lender interest; we recommend (as a best practice) only to send more sensitive documents over once you're further along in the process. Interested lenders can also request more documents through the platform, so if they really want to see something before the negotiations start, they can ask for it.

Note: Images of the asset (renderings, location pictures, etc) increase lender views on average by 30%. We strongly recommend you add a few pictures to showcase your project. 

To create custom folders and give them any name you wish, scroll to the bottom of the page to the “Other” section and click “Add new folder”.

Enter what you would like to name the folder and click "Save."

Next, add files into your folder. It's that simple!

And if you need to edit the folder name, or delete it altogether, click “...” and choose from the options “Edit” or “Remove."

You can protect both the entire folder and/or individual documents by requiring lenders to sign a Confidentiality Agreement. The Non-Disclosure Agreement (NDA) pop-up appears on the screen for lenders who try to view the documents.

They have to accept the agreement terms before they're granted access to documents. 

Note: RealAtom has a standard NDA for all documents (available upon request).

Steps to protect a folder and/or individual files: 

  1. Next to the folder name, click on the grey lock icon

  2. The grey lock icon will turn blue - this means the folder is protected

Individual files function the same way. If there are multiple documents in a folder and you only want a few protected, unlock the full folder and click the padlock icons (on the far right, reference the screenshot above) for those specific documents so that the padlocks turn blue. Leave the rest with open padlocks if you don't want the NDA required.

Note on Document Security: We partner with and AWS to securely store all documents related to the entire loan request transaction. Any file uploaded or downloaded to or from RealAtom is therefore encrypted utilizing TLS and AES, and Box is known for having the strongest encryption cipher suite available. Box is fully compliant with FINRA. Box is one of the few cloud-based application providers that can do this. Because security and compliance with FINRA regulations are so important to RealAtom, we sought out the best service available to protect sensitive and confidential financial information, while making it easy for our clients to transmit documents for review. Please note that this is NOT Dropbox. Dropbox is a completely different application that is not secure and not compliant with FINRA. It keeps metadata and does not use audit controls, which renders it insecure. Dropbox is never utilized by RealAtom.

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